Solutions Architect, Client Communications Platform Full Time

Job Level

NV-11

Looking to play an active role in the IT transformation of a rapidly developing, modern and people-focused organization? Interested in joining a large team leading the development and governance of IT foundations, which are central to Desjardins Group’s modernization efforts?

Desjardins is going digital and speeding up its IT transformation by implementing IT foundations, cloud platforms, tools and practices that will allow us to offer innovative, optimal and sustainable business solutions in a coordinated way that ensures data security. Within this division, our team is responsible for accelerating the organization’s modernization efforts through scalable and sustainable foundations that are easy to use and wisely integrated into business solutions.

As the architect and manager of the client communications platform, you ensure that its development is in line with the organization’s strategies and priorities. You ensure that your foundation’s services meet business project needs. You therefore work closely with Enterprise Architecture team and your IT and business partners to complete your roadmap and develop flowcharts to ensure the sound use of these business systems. In product mode, you manage the corresponding backlog for the Agile SAFe delivery teams. Lastly, you provide tools and coaching to the designers of the solutions underlying your foundation. You serve as expert advisor and subject matter expert, as well as a resource person and coach for senior management and decision making bodies.

The nature of the initiatives requires extensive expertise in several technology and/or business fields, covering aspects pertaining to data, applications and infrastructure. These require analysis and an overall, in-depth understanding of the organization and its strategic priorities. Coordination is critical

General Information on the Position

Additional responsibilities

• Develop the strategic vision for improvements and the annual priorities for the client communications platform. Incorporate the organization’s priorities, business needs and suppliers’ roadmap.
• Serve as an expert advisor for projects and strategic initiatives whose scope and impact are significant and may be felt across Desjardins Group.
• Advise and assist business partners and specialists with strategic initiatives. Organize, manage and deliver guidelines, as needed, on specific technical subjects requiring the consensus of multiple stakeholders.
• Develop and update policies, standards, architecture targets or technology solutions, taking into account aspects pertaining to data, applications and infrastructures to support strategic initiatives.
• Explore and identify innovations and participate in proofs of concept.
• Analyze major issues and make recommendations to the decision-making bodies and committees concerned.
• Represent your unit in dealings with senior management committees and decision‑making bodies.
• Represent Desjardins in negotiating and entering into agreements with external organizations and partners.

Other working condition

Number of job available : 1
Qualifications

• Bachelor’s degree in a related field
• A minimum of 8 years of relevant experience
• Experience with client communications products (e.g., Quadient Inspire)
• Enterprise architecture experience (an asset)

Please note that other combinations of qualifications and relevant experience may be considered

• For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

• Understanding of SAFe methodology
• Solid understanding of PCI security aspects and standards.

Desjardins Cross-sector skills

Action oriented, Collaborates, Customer Focus, Innovation

Key competencies for the job

Interpersonal Savvy, Strategic mindset