Our Business Development Retail group is rapidly growing and we are seeking an experienced Program Manager to lead our Business Development efforts for key strategic initiatives.
The successful candidate will be the primary driver across Instacart. They will be responsible for working cross-functionally to define the scope of these programs, as well as developing and managing project plans across the organization to ensure the successful launch and rollout of these initiatives.
This role is highly cross functional and requires strong collaboration with a range of internal stakeholders (Product, Finance, Legal, Tax, Marketing, Account Management) as well external stakeholders (Instacart Retail Partners).
ABOUT THE JOB :
Identifying and pulling together the cross-functional team necessary to successfully launch these programs
Developing a project plan that encompasses a wide range of retailers and internal stakeholders, establishing clear milestones and deliverables
Creating retailer facing material to support effective communications between internal and external stakeholders
Actively tracking progress and execution against the plan
Identifying issues and working cross functionally to devise timely and creative solutions
Providing status and reporting to the leadership team on a regular basis
ABOUT YOU :
5+ years of relevant experience managing complex cross-functional programs/projects
Strong program and project toolkit – aware of and able to deploy industry best practices
Excellent relationship building skills – able to work with a broad range of internal stakeholders spanning different departments
Strong written and verbal communication skills: can create client-facing materials to support effective communications and able to engage retailers directly
E-commerce/tech industry is an asset but not required
PMP or other relevant certification is an asset but not required
Awareness of retail payment flows s an asset but not required