Analyst, Business Initiatives Full Time

What is the Opportunity?

In this role, you will act as a resource for back office and management to analyze issues, implement solutions, document or develop methods to mitigate, and gain access to various systems required. The competence with which the Analyst’s duties are carried out has a major impact on the credibility of the department, both within and outside the bank. Failure to perform in an efficient and competent manner can only jeopardize the bank’s reputation, but can also result in significant material losses. In addition, you must display considerable initiative in resolving various requests for interpretation and action that arise daily

What will you do?

• Analyze areas of opportunity and operational efficiency, operational risk mitigation and actively assists in the implementation of solutions.
• Provide solutions to the business based on analysis of internal operations to optimize efficiency, cost savings and business value; and prepare, review, validate and provide data analysis for Executive, Financial and Operational levels.
• Develop quality measures to achieve high standard in reporting data while maintaining accuracy and meeting Service Level Agreement (SLA) for standard report requests.
• Automate the production of reports using different tools and methodologies to enable quicker production, greater consistency, and lower rates of error.
• Build and maintain a repository of reusable requirements documentation to support future initiatives.
• Champion for new business initiatives – gather requirements, work to develop initiative with internal/external partners, review and conduct testing, assist in implementation, conduct training and provide support.
• Communicate as the secondary contact for the investigation of ACBS related data discrepancies, including all systems that integrate with ACBS.
• Apply logic and analytical skill to resolve complex business/system issues and effectively communicates the solution to the front-end users.
• Provide continuous guidance after thorough review and analysis on correct processes and procedures and is responsible for keeping the operational documentation current.
• Liaise with Strategic Initiatives, RBC IT, RBCCM, T&O and other Support IT to analyze, design and implement new business requirements, products and provides training to the Agency Services Group, Global Loans Administration and Operations.
• Act as the primary contact for system access requests ensuring employees only have access to required applications abiding to start/termination dates, escalating when required and updates documentation relating to process, master role/user list and tool guides

What do you need to succeed?

Must-have

• An Undergraduate Degree (business and/or technology), plus 1-2 years’ relevant work experience
• Proficiency in Microsoft Products (Access, Excel, Word)
• Very strong interpersonal skills
• Detail oriented with strong organizational skills
• Logical thinker and exceptional analytical skills
• Self-motivated individual who can thrive in a dynamic environment with evolving, changing and competing priorities
• Clear and concise writing capabilities
• Ability to tailor written and oral communication to the intended audience
• Ability to prioritize work load and perform under pressure in order to meet time sensitive

Nice-to-have

• Experience working with ACBS and other related financial programs
• Lean Six Sigma (yellow belt or practitioner) certification
• Project Management certification (CAPM or PMP)
• Proficiency in Automation tools like BluePrism

JOB SUMMARY
City:  Toronto
Address:  20 King Street West
Work Hours/Week:  37.5
Work Environment:  Office
Employment Type:  Permanent
Career Level:  Experienced Hire/Professional
Pay Type:  Salaried
Position Level:  CM – Analyst
Required Travel(%):  0-25
Exempt/Non-Exempt:  N/A
People Manager:  No
Application Deadline:  03/04/2021
Req ID:  324900