What is the opportunity?
In this role, you will be responsible for managing and maintaining relationships with clients within Shareholder Services (SHS). You will be the key point of contact for Fund Manager’s for SHS related operational escalations and inquiries. You will be a key influencer in the Clients Service Review Scoring for Shareholder Services though efforts to enhance clients’ experience. Other duties as assigned.
What will you do?
Senior Client Representatives
Issues and Management Escalation
Risk Management and Compliance
What do you need to succeed?
Completed or in process of obtaining IFIC
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Address: 155 Wellington Street West
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Position Level: PL09
Required Travel(%): 0-25
People Manager: No
Application Deadline: 03/05/2021
Req ID: 306516