The Release Management Coordinator is responsible for supporting activities for the building, deployment and maintaining of application software releases through a hierarchy of non-production and production environments; work with other GTS teams ensuring software products deployed to multi-platform production environments meet quality standards and performance objectives.
The Release Management Coordinator has knowledge of third-party software products Ansible Tower, Jira, Confluence, Slack, GitLab, Service Now used to provide and support automated code management. As well as enterprise-wide platforms Cloud Computing, Linux, UNIX and mainframe.
Key Accountabilities :
Support the release management processes to ensure the deployment of major, minor, emergency and off-cycle releases meet quality standards and performance objectives.
Support control processes that protect the integrity of secured source control repositories in multi-platform environments.
Assist in the support of automated code control processes that provide version management and source code standardization in multi-platform environments.
Support automated code promotion and bind processes across a complex, multi-platform hierarchy of development and production environments.
Promote the Release Management methodology across IT
Identify and recommend solutions to processes that execute outside of Release Management practices.
Identify and promote opportunities to standardize non-production and production environments.
With other Infrastructure teams, proactively ensure the highest levels of systems and infrastructure availability
Help maintain and enforce systems standards
Maintain procedural and technical documentation
Provide rotational on-call support outside of regular business hours
Position Requirements :
University degree in Computer Science, or related discipline.
5+ years of relevant experience
Thorough knowledge software development and release management processes.
Experience in supporting and administering third party software products
Demonstrated analytical and problem-solving skills.
Strong organizational and priority setting skills.
Strong interpersonal skills with good written and verbal communication skills.
Innovative and proactive in a dynamic environment.
Working knowledge of: Ansible Tower, Jira, Confluence, Slack, GitLab, & Service Now
What are the Job Dimensions of the role?
Staff: no direct reports
Decision Making / Authority :
Decisions are made within defined parameters and can impact the results of assignments, team deliverables, and/or project/functional deliverables.
Determines methods for completing assignments and making recommendations using established policies & procedures.
Receives guidance and mentoring from supervisors
Resourcing decisions on small to medium projects. Provide feedback to large project
Nice to Have(s) :
Previous experience in the Clearing Depository or Financial industry an asset
Experience with different platforms AWS Cloud, Mainframe and Distributed systems environments would be an asset.
Understanding of Job scheduler & orchestration, and alerting tools would be an asset.